It’s Fine. Everything’s Fine. (Except the Fines)

Let’s be real - compliance isn’t flashy. But when it’s ignored or mishandled, the fallout can be brutal.

At Infinia, we’ve seen it all: OSHA fines, credentialing disasters, and the dreaded “we’re under investigation” call.

Here are a few true stories (details changed to protect the overwhelmed) that show why compliance isn’t a checkbox—it’s a budget-saver.

The “We Thought She Was Credentialed” Case

A large group proudly launched a new provider—only to realize months later that the credentialing paperwork had never been submitted. The third-party company they’d paid thousands to handle it dropped the ball.

The result? Over $600,000 in denied claims—written off by the same vendor that caused the mess.

Lesson: “I thought someone was handling it” is how six-figure mistakes happen. Assume less. Check more.

The “We Never Needed a Handbook” Headache

A friend shared how one long-time employee kept working full-time without contributing much—because they never had a handbook with clear performance expectations. With no policies to back action, the business wasted thousands in payroll and morale suffered.

Lesson: If there’s no playbook, you can’t call a foul. A handbook protects you before issues arise.

The HIPAA Breach That Didn’t Have To Be

A clinic emailed patient info to the wrong address—an honest mistake. But without a breach response plan, they froze. Months later, a complaint triggered a formal investigation.

Outcome: $18,500 fine and mandatory monitoring.

Lesson: Mistakes happen. Having no plan multiplies the cost.

The OSHA “Surprise” Visit

One company had never trained staff on hazard communication. When OSHA dropped in, they had no training logs or SDS binders.

Penalty: $9,800—and a frantic scramble to patch things together.

Lesson: Good intentions don’t count. Documentation does.

Sound Familiar?

If any of these stories hit a little too close to home, ask yourself:

• Are your credentialing processes airtight?

• Do your internal policies match real practices?

• Could you find your HIPAA or OSHA logs… today?

If you're unsure, that’s where Infinia comes in.

What We Do

We help you avoid these messes with:-Credentialing & Payer Enrollment-HIPAA & OSHA Compliance (Training, Manuals, Response Plans)-HR Support (Handbooks, Policies, Job Descriptions)-Executive & Admin Support

We’re your behind-the-scenes team, keeping things on track while you focus on growing your business.

Bottom Line

Compliance isn’t exciting. But cleaning up after it’s ignored? That’s a party no one wants to attend.

Let’s make sure your business doesn’t become one of these stories.

Reach out—we’re ready when you are.